{"id":5007,"date":"2026-09-25T15:31:14","date_gmt":"2026-09-25T15:31:14","guid":{"rendered":"https:\/\/macawhomes.com\/?page_id=5007"},"modified":"2026-09-25T17:59:08","modified_gmt":"2026-09-25T17:59:08","slug":"homeowner-resources","status":"publish","type":"page","link":"https:\/\/macawhomes.com\/es_MX\/homeowner-resources\/","title":{"rendered":"Recursos para propietarios de viviendas"},"content":{"rendered":"<div id=\"fws_6ac996ce45776\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"macaw-guide\">\n<style>.macaw-guide{max-width:1080px;margin:0 auto;padding:38px 0 70px;color:#292929}.macaw-guide *{box-sizing:border-box}.macaw-guide .eyebrow{color:#9b7a2d;font-size:12px;font-weight:700;letter-spacing:.14em;text-transform:uppercase}.macaw-guide h1,.macaw-guide h2{font-size:clamp(30px,3.5vw,43px);line-height:1.18;margin:12px 0 18px}.macaw-guide h3{font-size:23px;margin:0 0 12px}.macaw-guide h4{font-size:19px;margin:0 0 8px}.macaw-guide p,.macaw-guide li{font-size:17px;line-height:1.65}.macaw-guide .lead{font-size:20px;max-width:850px}.macaw-guide section{margin:48px 0}.macaw-guide .grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.macaw-guide .card{padding:25px;background:#f7f5ef;border-top:3px solid #b79a4b}.macaw-guide .card p{margin:0}.macaw-guide .note{background:#ece8dd;padding:24px;margin:25px 0}.macaw-guide .cta{background:#252725;color:#fff;padding:32px;margin-top:50px}.macaw-guide .cta h2{color:#fff;font-size:30px}.macaw-guide .cta a{color:#e3c76c}.macaw-guide .links{display:flex;flex-wrap:wrap;gap:14px;margin-top:20px}.macaw-guide .links a{display:inline-block;border:1px solid #b79a4b;padding:9px 15px;color:#9b7a2d}@media(max-width:700px){.macaw-guide{padding:20px 0 45px}.macaw-guide .grid{grid-template-columns:1fr}.macaw-guide .card{padding:22px}}<\/style>\n<p class=\"eyebrow\">After move-in<\/p>\n<h1>Homeowner resources<\/h1>\n<p class=\"lead\">Your home comes with project documents, equipment information and warranty materials specific to your agreement. Keep those records handy and use the project communication channel when you need help.<\/p>\n<section>\n<div class=\"grid\">\n<div class=\"card\">\n<h3>Find your project information<\/h3>\n<p>Use your <a href=\"https:\/\/buildertrend.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">Buildertrend sign-in \u2192<\/a> for project communications and documents made available there. The footer of this site also has the client sign-in.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>Review your warranty packet<\/h3>\n<p>Your signed agreement, Express Limited Home Warranty and Performance Standards packet explain the applicable coverage, standards, exclusions and request process. Refer to those documents for the terms that govern your home.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>Report an issue clearly<\/h3>\n<p>Describe the location, when you first noticed it and whether it is changing. Photos and equipment details help the team assess the issue. Use the service route in your warranty materials or your established project channel.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>Maintain the home<\/h3>\n<p>Keep manufacturer information and maintenance instructions for equipment, finishes and exterior materials. Routine care helps you protect the home and distinguish maintenance from a service concern.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section>\n<h2>At move-in: keep these close<\/h2>\n<div class=\"grid\">\n<div class=\"card\">\n<h3>Walkthrough notes<\/h3>\n<p>Keep your final walkthrough record and the agreed follow-up items together so everyone can track what remains.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>Home and equipment information<\/h3>\n<p>Locate manuals, model numbers, shutoffs, filters and operating instructions for the systems installed in your home.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>Project and warranty documents<\/h3>\n<p>Save your agreement, approved changes, warranty packet and any product warranties in a place you can find later.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>How to reach the team<\/h3>\n<p>Confirm your Buildertrend access and the service request instructions in your packet before you need them.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section>\n<h2>If something needs urgent attention<\/h2>\n<p>For an immediate life-safety concern, contact the appropriate emergency service. If a system is actively leaking or unsafe, take reasonable steps to protect people and property, contact the relevant emergency provider, and notify Macaw through the service process in your documents.<\/p>\n<div class=\"note\"><strong>Coverage depends on your documents.<\/strong> This page is a navigation resource and does not change the warranty or construction agreement for any home.<\/div>\n<\/section>\n<div class=\"cta\">\n<h2>Need to reach our team?<\/h2>\n<p>Use the established project or warranty channel in your documents. For general questions, call <a href=\"tel:2108668594\">(210) 866-8594<\/a>.<\/p>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"After move-in Homeowner resources Your home comes with project documents, equipment information and warranty materials specific to your agreement. Keep those records handy and use the project communication channel when...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-5007","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Homeowner Resources - Macaw Homes<\/title>\n<meta name=\"description\" content=\"Find Macaw Homes homeowner guidance for project records, equipment information, warranty materials, maintenance and requesting help after move-in.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/macawhomes.com\/es_MX\/homeowner-resources\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Homeowner Resources - 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